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Steps to Fix Printer Offline
1. Power Cycle Devices (Turn off and turn on your computer and printer)
2. Use Printer Software (Download Drivers and Installed)
3. Set Printer Online (Go to Printer and Devices and double click on printer then uncheck Pause Printing and Use Printer Offline)
4. Run the Troubleshooter
5. Check Printer Port
6. Remove and Re-add Printer
7. Re-install Printer Drive
After following these easy steps, if you are still facing same problem, you can call us 1-800-439-5196.